Terms & Conditions
Last updated: 11 September 2026
These Terms & Conditions apply to coaching services provided by NUTRIMANAGER LTD (“NutriManager”, “we”, “us” or “our”).
NUTRIMANAGER LTD is a company registered in England and Wales under company number 16321203, with registered office at Apartment 1009 X Q 7 Building, Taylorson Street South, Salford, England, M5 3FY.
Email: info@nutrimanager.co.uk
By purchasing a NutriManager coaching service, you agree to these Terms & Conditions.
1. NutriManager Services
NutriManager provides online nutrition and/or training coaching services according to the programme agreed with you before enrolment.
Depending on the programme selected, services may include assessment, personalised nutrition and/or training planning, progress monitoring, scheduled progress reviews, educational resources, direct messaging, coaching consultations, programme adjustments and use of the Everfit coaching platform.
The exact services included depend on the coaching programme purchased.
2. Coaching Programmes
NutriManager currently offers:
Standard Nutrition Coaching
Standard Training Coaching
Standard Nutrition + Training Coaching
Advanced Nutrition Coaching
Advanced Nutrition + Training Coaching
3. Payment Options
NutriManager offers monthly and four-month upfront payment options.
For the monthly option, each payment is a one-off payment covering one month of coaching. It is not a subscription and does not automatically renew. No future payment will be taken automatically. If you wish to continue coaching for another month, a further monthly payment must be made.
Alternatively, you may purchase four months of coaching in one upfront payment. The four-month upfront price provides a 10% saving compared with paying the applicable monthly price for four months. The payment covers the agreed four-month coaching period and does not automatically renew.
The price applicable to your programme will be clearly displayed and agreed before payment.
4. Payment and Enrolment
Payments are processed securely through Stripe.
Your enrolment is confirmed once the required payment has been successfully processed and you have accepted these Terms & Conditions.
Following successful payment, NutriManager will begin the onboarding process and provide instructions for completing your full onboarding assessment.
5. Starting Your Service and Cancellation Rights
NutriManager normally begins the onboarding and service-delivery process shortly after successful payment. This may include providing your onboarding assessment, reviewing the information you submit, preparing your personalised programme, setting up coaching resources and Everfit access, and arranging your Initial Coaching Consultation.
By completing your purchase and requesting NutriManager to begin providing these services, you expressly request that service provision begins during any applicable statutory cancellation period rather than waiting for that period to expire.
Where you have a statutory right to cancel, you may exercise that right in accordance with applicable consumer law. If you cancel after NutriManager has begun providing services at your express request, you may be required to pay a proportionate amount for services already supplied up to the point at which you communicate your cancellation, where permitted by law.
To communicate a cancellation, email info@nutrimanager.co.uk.
Nothing in these Terms & Conditions affects your statutory consumer rights.
6. Monthly Coaching
A monthly payment purchases one month of coaching.
Monthly coaching does not automatically renew and NutriManager will not automatically charge you for another month.
If you wish to continue for a further month, the next monthly payment must be completed before the next coaching period begins.
If payment for a further month is not made, coaching may end at the conclusion of the period already paid for.
7. Four-Month Upfront Coaching
Where you select the four-month upfront option, your payment purchases the full agreed four-month coaching period at the advertised discounted price.
The four-month upfront option does not automatically renew.
If you choose to stop participating before the end of the four-month period, this does not automatically entitle you to a full or partial refund. Any cancellation or refund rights available under applicable consumer law remain unaffected.
8. Programme Preparation
Personalised programmes are prepared using the information you provide during onboarding and any relevant information discussed with NutriManager.
You are responsible for providing complete and accurate information.
NutriManager aims to prepare personalised programmes within the timeframe communicated during onboarding. Timings may vary where further information or clarification is required.
9. Initial Coaching Consultation
Where included in your programme, an Initial Coaching Consultation will be arranged following completion of onboarding and preparation of your coaching programme.
This consultation may be used to review your programme, discuss implementation, explain relevant coaching resources and Everfit, and answer questions relating to your coaching.
10. Progress Reviews and Coaching Support
The frequency and type of progress reviews, consultations and messaging support depend on the programme purchased.
You are responsible for completing requested check-ins and providing relevant progress information where reasonably required for NutriManager to review and adjust your programme.
Failure to provide requested information may limit NutriManager’s ability to provide personalised adjustments or progress feedback.
11. Appointments and Rescheduling
Where your programme includes scheduled consultations, you should provide at least 48 hours’ notice if you need to cancel or reschedule an appointment.
Appointments cancelled with less than 48 hours’ notice, or missed without notice, may be treated as used where permitted by applicable law and where NutriManager has reserved that time specifically for you.
NutriManager will act reasonably where exceptional circumstances arise.
12. Client Responsibilities
You agree to provide information that is accurate and complete to the best of your knowledge.
You are responsible for informing NutriManager of relevant changes to your health, medical circumstances, medication, injuries or other circumstances that may materially affect your nutrition or training programme.
You remain responsible for your own decisions and for following recommendations safely and appropriately.
13. Health and Medical Information
NutriManager coaching does not replace medical diagnosis, emergency medical care or treatment from your GP, consultant or other appropriate healthcare professional.
Where appropriate, NutriManager may recommend that you seek medical assessment, obtain medical clearance or discuss an issue with another healthcare professional before continuing with particular nutrition or exercise recommendations.
14. Results
NutriManager provides evidence-based coaching and professional guidance but cannot guarantee specific results.
Progress varies between individuals and may be influenced by adherence, health, lifestyle, starting circumstances and other factors outside NutriManager’s control.
15. Suspension or Termination of Coaching
NutriManager may suspend or terminate coaching where reasonably necessary, including for non-payment, serious or repeated inappropriate behaviour, misuse of the service, material breach of these Terms, safety concerns or circumstances that make continued coaching professionally inappropriate.
Where NutriManager terminates a prepaid service, any refund entitlement will be determined fairly according to services already supplied, the reason for termination and applicable consumer law.
16. Intellectual Property
Programmes, written materials, recipes, educational resources, training materials and other content supplied by NutriManager are provided for your personal use.
They must not be reproduced, sold, published, distributed or commercially shared without NutriManager’s permission, except where permitted by law.
17. Liability
NutriManager will provide its services with reasonable care and skill.
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so or removes any statutory rights available to you.
18. Privacy
Personal information is processed in accordance with the NutriManager Privacy Policy and applicable data protection legislation.
19. Changes to These Terms
NutriManager may update these Terms & Conditions from time to time to reflect changes to our
services, business practices or applicable law.
The Terms & Conditions that apply to your purchase will be those made available to you and accepted at the time of enrolment.
20. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Nothing in these Terms & Conditions affects any rights you may have under applicable consumer law, including any rights relating to the jurisdiction in which you normally reside.
21. Contact
NUTRIMANAGER LTD
Email: info@nutrimanager.co.uk
Website: nutrimanager.co.uk